Returns & Exchanges
At Montbell, we are committed to your satisfaction with our high-performance outdoor gear and apparel. If you are not completely satisfied with your purchase, you may return or exchange unused items within 30 days of the original purchase date.
Initiate Your Request
Log in to your account and visit the order history section to select the items you wish to return and generate a Return Authorization number.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing